An effective hotline program is integral when it comes to a company’s ability to proactively handle compliance issues before they become endemic. And hotlines can encourage internal reporting, affording a company time to investigate conduct before the government does. As part of our interview series on hotlines, we talked to Brandon Daniels, president of Managed Services at Clutch Group, a litigation and compliance service provider. He leads the organization’s strategy for all commercial and operational aspects of the company’s Litigation & Investigation, Compliance & Risk, and Corporate In-house Services. Daniels discussed, among other things, methods of reporting, when to outsource the hotline, data privacy issues and handling cultural sensitivities. See “The Nuts and Bolts of Anti-Corruption Hotlines: An Interview with Benjamin Haley of Covington & Burling” (Sep. 24, 2014).