Lessons on Effective Compliance Training and Communications from Compliance Directors at Microsoft and Genesys

Communication and training are key aspects of an effective anti-corruption compliance program; without them, even a carefully thought-out compliance program is simply words on a page.  A recent Practising Law Institute program drew on the extensive practical experience of compliance directors at Microsoft and Genesys, who spoke about the strategies they use to assure that their employees, and the third parties with which their companies do business, are properly trained and about how they assess the effectiveness of their training.  See also “How To Keep Employees Engaged and Invested in an Anti-Corruption Compliance Program” (Jul. 10, 2013); and “Insight from Top Companies and Practitioners on How They Are Addressing Current Anti-Corruption Issues, from Self-Reporting to Risk Assessments to Training” (May 15, 2013).

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